To reset the web space of the domain you need to send Aruba the following documents:
- Copy of photo ID of the domain holder or Legal Representative in case of domain registered to a Legal Person;
- Web Space Reset Request Form duly filled in and signed by the domain holder (such request Form is attached to this article);
- In the case of Companies/Bodies/Associations: company registration certificate, company statute, notary deed, or other document of the old owner, which proves that they are the legal owner. Documents older than 3 months, from the date the request was sent, will not be accepted.
The documents must be sent to Aruba by:
- fax on +39 0575 862000;
- attaching them to a Ticket which you need to open from the Aruba Support website.
ATTENTION: as per contract, the customer is responsible for making the Backup copy of the material found in the web space.
Aruba reserves the right to request more documents.
Web Space Reset Request Form