To create, edit and delete domain email accounts, you need to log in the Webmail management panel using the Postmaster account login details.


To create new domain email accounts, after logging into the Management Panel you need to go to:  Email Account Management -> Add email account.

In the form you need to enter:

Account name
: or rather the name you wish to give to the new email account, without;
ATTENTION: the name of the account must have at least 2 characters and no more than 32, therefore an address like this will not be accepted:

Password: select the password for the new account, which must have at least 8 characters.
The password given to the new account, can be changed by the owner of the account after the first login.

Name: this field is optional: generally it is used to enter a name or email address which helps you identifying the owner of the email account more easily, simplifying the management of all the  accounts associated to the domain.
The field can be left empty.

Apply template: this is an optional feature which allows you to associate one of the existing custom Templates with the account you are creatingSee our relevant guide.

Once you have filled in the form, click on “Save” to confirm your settings.


If mailing lists have been created for the domain, during the creation process, you can choose to subscribe the new account to one or more mailing lists.


To edit any existing account associated with the domain you need to go to the Management Panel and select the Email Account Management option from the menu on the left.

Click on the "Edit" icon next to the name of the account you wish to edit and proceed to make the changes through the provided form.

It is possible to change the following:

  • the password of the account;
  • the name of the account
  • the Template
You can also enable a vacation message or regulate the forward options of the incoming messages.


To delete any existing domain email account go to the Management Panel and select the Email Account Management option from the menu on the left.

Click on the "Delete" icon found next to the name of the account and confirm.

All the messages in the account will be permanently deleted.