Here below is an example of the email that Open SrS Tucows sends to the email address of the Administrative Contact, following our transfer request. This email is sent in Italian, Spanish and English, so all our customers can understand. This message is only valid for 5 days; after which, if customers try to reply they will receive an error message and will have to start the transfer process again to complete it successfully.

Example of email :

From: OpenSRS Transfer ""
Subject: Transfer Request for

Re: Transfer of
The current registrar of record for this domain name is "Registrar".
Tucows has received a request from "Administrative Contact"
on "dd/MM/YY" for us to become the new registrar of record.

You have received this message because you are listed as the Registered Name Holder
or Administrative contact for this domain name in the WHOIS database.
Please read the following important information about transferring your domain name:

* You must agree to enter into a new Registration Agreement with us. You can
review the full terms and conditions of the Agreement at

* Once you have entered into the Agreement, the transfer will take place within
five (5) calendar days unless the current registrar of record denies the request.

  • * Once a transfer takes place, you will not be able to transfer to another registrar
    for 60 days, apart from a transfer back to the original registrar, in cases where
    both registrars so agree or where a decision in the dispute resolution process so directs.

    If you WISH TO PROCEED with the transfer, you must respond to this message as outlined below (note: if you do not respond by "dd/MM/YY", will not be transferred to us.).

    Please go to our website, {{global_transfer_confirm_url}}?rid={{rid}} to confirm.

    You will need to enter the following information to log in and accept or decline the transfer:

    Domain Name : {{domain}}
    Transfer Key: {{id}}

    If you DO NOT WANT the transfer to proceed, then don't respond to this message.

    If you have any questions about this process,
    please contact "e-mail"
    For information on how to accept the transfer see the relevant guide.