For .it .com .net .org .biz .info .us .cc .tv .eu domains that are registered with Aruba it is possible to request to unlock them and have the Authorization Code sent to the contact e-mail address of the owner, by either:
-Going to the domain Control Panel, in the ‘Domain Utility’ section.
-Opening a Ticket from the online support website, in the 'Domain Registration and Transfer' section, logging in with the Login and Password used to manage the domain you wish to unlock.
-Sending the Unlock Domain and Authorization Code Request form via Fax on the number +39 0575 862000 duly filled in** and signed with the front/back copy of a photo ID card of the domain owner.
Aruba reserves the right to request further documents in order to verify the identity of the applicant.
Such process is not required for .es domain names. In this case simply follow the instructions found in the relevant guide.
**To complete the form correctly please see the Facsimile with relevant Instructions.