New Aruba Support

Aruba has always aimed at offering high quality services to its customers, and to assist them in order to meet their needs and expectations.

In light of this commitment, Aruba is pleased to offer a new support service completely free of charge able to provide quick, customised and complete replies for each request of the customer.

The new support website, with a completely renewed interface design, has been created to become a reliable point of reference for all current and future customers of Aruba, capable of providing support from the initial offer stage right to the post-sales stage.

There are many new features which have been introduced in the new support service, such as:
  • Direct access to many support options: from the guides and information available online, to the support Tickets, and the Community, with which the customers may share experiences, examples and tips;
  • Innovative procedure for opening and updating support Tickets, more simple and user-friendly;
  • New section for requesting commercial and presales information concerning the services of Aruba;
  • Possibility to see what support option Aruba suggests as most suitable for your request.

All the information about the advantages provided by the new support service and details of the new functions and procedures, are available in the Guides and useful information section.